Effective 13 September 2026
Privacy policy
Ticearthing helps buyers discover and book events, stays, and transport, and helps merchants manage those services. This policy explains the information we use to provide the platform.
Information we collect
We collect account and contact details, booking and payment references, merchant and listing information, uploaded media, device and notification tokens, support messages, and technical security logs. Payment card details are handled by our payment provider and are not stored by Ticearthing.
How we use information
We use information to authenticate accounts, process bookings, deliver tickets and updates, connect buyers with merchants, prevent abuse, provide support, improve the service, and comply with applicable law.
Service providers
We use vetted providers for hosting, databases, payments, email, media storage, identity sign-in, analytics, and push notifications. They process only the information needed to perform their services.
Your choices
You can update your profile and notification preferences in your account. You may request access, correction, export, or deletion of your personal information by emailing privacy@ticearthing.com. Legal, fraud-prevention, or accounting requirements may require us to retain limited records.
Security and updates
We use access controls, encryption in transit, private service networking, and monitoring. No system is completely secure. We may update this policy as the product develops and will publish the new effective date here.
Contact
Questions can be sent to privacy@ticearthing.com.